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Shipping Information - WooW Creations

 

WooW Creations ascertains that the items ordered, are delivered on time, in their right condition, and as fast as possible. Nearly all products are shipped for free and for those requiring separate shipping charges, an indication will be passed on the ‘product detail page’ and at the time of ‘order placement’.

 

If the order is cancelled, or is undelivered for any reason to the defined address, a refund for the product amount will be made, that includes the shipping charges also. If a part of the order is cancelled, no refund for the shipping charges would be done.

 

Currently, WooW Creations is offering its services within India only.

 

The customer owns the right to return or exchange the product ordered, within 7 to 30 days of purchase (which may vary, depending upon the seller or the affiliate partners). If the product received is a size mismatch or a defective item is received, replacement will be done free of cost. However, replacement is subject to availability of the item in stock.

 

RULES and EXCEPTIONS to Shipping Policy:

  • The exchange and return policy is not valid for innerwear, lingerie, swimwear, beachwear, accessories, and free items.
  • Accessories and jewellery must be returned within 15 days from the day of delivery.
  • The items would be considered liable for return or exchange only if they are unused and are in their original state, i.e. tags attached and no tampering done.
  • Apparels of any size are viable for exchange. Item for same or different sizes can be exchanged.
  • If an item has free gift associated, it will be counted for return only if the original product and the free gift will be returned.
  • For any reason, if you choose to self-ship the returns, kindly pack them securely to avoid any kind of damage to it. For the self-shipped returns, it is recommended to go for reliable courier service.

 

CASH ON DELIVERY Policy:

  • To avail Cash on Delivery (COD) service, the items added to the cart must be applicable for COD.
  • COD is applicable for minimum order amount of 500 INR (including the shipping charges).
  • Because the orders are shipped through courier services, COD might be applicable for limited number of pin codes only.
  • If Cash on Delivery service is valid for your area, the option to pay via COD will be available in the payment modes section. If it is not, then payment via debit or credit card can be made.
  • The order placement via COD scheme would be followed by an IVR call for confirmation. For self confirmation, you may call us at +91 - 882 649 5929
  • Once the product is shipped at your address, you are liable to open the box, only after making the payment.
  • If the product is open, do not accept it. No debit card or credit card will be accepted for orders placed through COD mode.

 

Using CASH BACK & PROMO CODES/COUPONS

  • The cash back, promo codes, or the coupons might not be applicable for all products listed on the website.
  • Special coupons should be redeemed within the limited period. Once the validity expires, it cannot be extended. Also, two offers cannot be combined using promo code.
  • woowcreations.com reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cash back Promo Codes)
  • Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at woowcreations.com. This means, if Promo Code is used in an offer, Cash back cannot be generated.
  • Cash back amount is subject to change at the sole discretion woowcreations.com.